What to do when your mind is wandering?
What to do when your mind is wandering?
Sometimes, there’s too much stuff floating around in your brain that is making your mind wander. In that case, it can help to spill everything in your head onto a journal to free up some space. You can use a pen and pad for this or something digital like Evernote.
When do you need to escalate in customer service?
When you need to escalate, make sure you let the customer know exactly what to expect, and when they’ll hear back. It’s also important that they don’t feel like you’re dropping them – stay connected and open for more questions if needed. “Hi Lisa! Thanks so much for that additional information.
When is it justified to be angry at a client?
Wanna join us? When a mistake is made, or something unexpected happens, of course there’s room for frustration and anger. If you paid someone and you feel they did something wrong, you’re certainly justified and entitled to your feelings.
What to omit in a customer service response?
You can omit this if the customer isn’t threatening to leave. Position yourself with the customer against the problem, and gently remind them that they are the one holding up progress. Now that you’ve reset the conversation repeat what you need to help them. People often want phone calls because they worry about speed or being ignored.
So next time you’re feeling like your mind is flailing about, try some slow breathing, yogic breathing, or other breath-based relaxation technique (there are many exercises online to help). Again, this is one method that works even if your “higher” areas of the brain don’t believe it.
What happens to your brain when your mind wanders?
This can be achieved using an age-old skill: meditation. Indeed, a new wave of research reveals what happens in our brains when our minds wander—and sheds light on the host of cognitive and emotional benefits that come with increased focus. What happens in the wandering mind?
What happens when your mind wanders in a meeting?
You’re slouched in a meeting or a classroom, supposedly paying attention, but your mind has long since wandered off, churning out lists of all the things you need to do—or that you could be doing if only you weren’t stuck here… Suddenly you realize everyone is looking your way expectantly, waiting for an answer.
Do you mind anything that anyone tells you?
Henry James – Do not mind anything that anyone tells you… Do not mind anything that anyone tells you about anyone else. Judge everyone and everything for yourself. I refuse to join any club that would have me as a member. Groucho Marx If you are neutral in situations of injustice, you have chosen the side of the oppressor.