What happened to my Bigpond email?

What happened to my Bigpond email?

The telco has been in the process of shutting down the BigPond brand since late 2013, when it changed its BigPond homepage to Telstra Media branding. Now BigPond webmail will be shuttered in favour of a new service, Telstra Mail, that will replace @telstra.com and @bigpond.com email for home broadband customers.

How long can I keep my Bigpond email address?

12 months
To keep your Telstra email address: You can keep your Telstra email address for free for the first 12 months after you close your account, after that it will no longer be available.

Can I keep my Bigpond email address?

If you would like to retain your email address, you can join a Bigpond Dial Up service which costs $25 per year. Having an active account with Telstra will allow you to continue using your @bigpond.com.au email address. You should also backup you messages, contacts and address book as these will all be deleted.

How do I reactivate my Telstra email account?

Pay the outstanding bill and your email should automatically reactivate within 24 hours.

  1. You can pay online via My Telstra.
  2. To discuss your account, contact us.

Can you keep your old email address if you change providers?

A: Unfortunately, when you change service providers, you cannot take your email address with you. It’s just like it used to be in the old days with phone numbers; you just can’t transfer them. You can get a free email account from Gmail, Yahoo Mail, or Outlook.com, just to name a few.

How much is a Telstra email account?

Paid Email: 1 mailbox with a @bigpond.com or @bigpond.net.au or @telstra.com username. You will be charged $79 (incl. GST) per mailbox for a 12-month subscription, paid upfront and non refundable.

How often can I re-activate my Telstra email account?

Your email has been de-activated because you haven’t used it for 180 days but don’t worry, just follow the below steps to get it reactivated. To keep your Telstra Mail® email account active you need sign into Telstra webmail directly – or remotely using an email program – at least once every 180 days. How do I re-activate my email?

How do I fix a problem with my Telstra mail?

You can use Telstra’s Smart Troubleshooting tool to quickly identify an email problem and get simple instructions to fix it. The tool works with many popular Mac and Windows mail programs. Which email programs can it help me with?

How do I change my email address on Telstra?

Select the correct email address and then select Manage mailboxes link A new screen will open, then selectclick Change Password. Follow the rest of the prompts and select Save 3. You’re no longer a Telstra customer

Why is my Telstra email account being suspended?

There are four reasons why Telstra may suspend your Telstra email account. But don’t worry, this article explains how to reactivate it. 1. Your payment is late Your emails are not deleted but you won’t be able to view them.


Previous Post Next Post