Why is my phone not receiving calls Optus?

Why is my phone not receiving calls Optus?

You can check your diversion settings in the My Optus app or My Account. If you’re still not able to receive/make calls, continue to next step. Check your Postpaid balance or Prepaid credit to ensure your service/account(s) are up to date and free of restrictions.

How do I check my missed calls on my Optus home phone?

How do I access Call Return?

  1. Pick up your handset and wait for a dial tone.
  2. Dial *69 from the handset.
  3. If available, the phone number from your last incoming call will be read out.
  4. To use the ‘Call Return’ feature press 1 (standard calling rates apply)

How do I contact Optus when they have disconnected?

Call between 0800 and 1900 (MON-FRI) on 1300 555 241 and ask to speak to disconnections. Or speak to billing on Live Chat. I’m a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis.

Can I get a call log from Optus?

You can request a call and SMS history extract with our online support team via the My Optus app. They’ll then send this off to the relevant back end team to get sent out to you.

How do I activate missed call Optus?

Dial ** 004 * 0411000321 # on your phone’s main calling app and press the Call button. To turn both Missed Call Service and Voicemail off completely, dial ##002# and press the Call button.

Why do I have poor reception with Optus?

They both have the same coverage but with Optus I have no reception in buildings, shopping centres, carparks , and random areas. Very thrustating , could it be my phone?. I’m also trying to run a business and missing alot of calls. In regards to internet, it’s very poor. Solved! Solved: Go to Solution. 10-07-2019 04:28 PM

Why did Optus mail Send Me a rejected message?

Optus Mail sent me an email rejected message for one of its own IP addresses ! I’m a long term Optus customer. Today received ‘Undelivered Mail Returned to Sender’ message when I sent a legitimate email to a legitimate and often used external business email address.

What should I do if my Optus phone is damaged?

Received a text and email that the phone is damaged and I am liable for any repair bills or pay $195 and shut up. Absolutely nothing wrong with the phone when handed in. Spoke to someone at Optus who said she would call me back within the hour of following up with the Service Department. Still waiting for the call.

Why does Optus have lower coverage bar than Telstra?

Just because the coverage bar’s are lower dosnt mean to say you have coverage issues either, different networks use different frequencys, and Optus maybe using higher frequency’s then Telstra had used, meaning they have more base stations closer to each other.

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