Who protects consumer rights in Australia?

Who protects consumer rights in Australia?

State and territory consumer protection agency Your local state & territory consumer protection agency (sometimes called ‘consumer affairs’ or ‘fair trading’) can provide you with information about your rights and options. They may also be able to help negotiate a resolution between you and the seller.

Is there a Data Protection Act in Australia?

The Privacy Act 1988 (Privacy Act) is the principal piece of Australian legislation protecting the handling of personal information about individuals. This includes the collection, use, storage and disclosure of personal information in the federal public sector and in the private sector.

How many rights does a consumer have?

Kennedy outlined what he called the Consumer Bill of Rights. The bill stated that every person has four basic consumer rights—the right to be informed, the right to choose, the right to safety, and the right to be heard.

What are the penalties for breaching the Privacy Act Australia?

In the time since the Cambridge Analytica events occurred, the maximum civil penalty available under the Privacy Act has increased to AU$2.1 million (or AU$420,000 for individuals).

Is it safe to sell products in Australia?

If you operate an online selling platform, it will help to keep consumers’ trust in your brand and business if you host listings with safe products. Follow these tips to help make sure you’re complying with Australian product safety laws and practices for selling safe consumer products online.

Which is the National Consumer Law in Australia?

The ACL is a national law to protect consumers. The Australian Competition and Consumer Commission (ACCC) alongside the state and territory consumer protection agencies jointly administer the ACL. If your customers asks for an itemised bill, you must provide it free of charge.

Do you have to comply with product safety laws in Australia?

When you sell products to Australia, you must comply with Australian product safety laws – no matter where you are located in the world. Australian product safety laws apply whether you sell through an online marketplace or not, and at every stage of the supply chain.

How does thetrade Practices Act protect consumers?

TheTrade Practices Act 1974 (the Act) protects consumers when they buy goods and services. It does so by saying that there are legal rights and obligations in every contract between a buyer and a seller. For example, the law requires that goods must be free of defects, and do what they are meant to do.

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