How do I raise a dispute with Commonwealth bank?
How do I raise a dispute with Commonwealth bank?
If you want to dispute a transaction, here’s how to get in touch:
- For bank accounts and credit cards, call us 24/7 on 13 2221 or +61 2 9999 3283 (reverse charges accepted) if you’re overseas.
- For Travel Money Cards.
Can you dispute for bad service?
How to dispute a credit card charge for bad service or services not rendered. You must file a report on a disputed purchase within 60 days of the statement date on which the charge appeared. Before you officially report your issue, the law requires you to try and work out the disagreement directly with the merchant.
How Do I Live chat with Commonwealth bank?
How to chat to Ceba
- Log on to the CommBank app.
- Tap the Ceba icon at the top-right corner on the CommBank app home screen.
How do I dispute a bad service charge?
You’ll need to contact your credit card company directly within 60 days of the transaction posting on your credit card bill in order to dispute a charge for service you’re dissatisfied with. The easiest way to do this, in most cases, is to sign into your online account and provide your account number.
What to do if you dispute a transaction with CommBank?
For Corporate Cards, please contact 13 1576 to temporarily block or permanently stop your card account. If the business can’t help, call us within 30 days of the date of the statement which shows the transaction you’re disputing.
What to do if you have a dispute with a corporate card?
Some card disputes can take up to 45 days We’ll credit the account your dispute was raised from. If that’s closed, we’ll ask you for the details of an alternative account For Corporate Cards please contact your local banker or call 13 1998 for any Corporate Card queries. What to do if I don’t get the right money out of an ATM?
What to do if you suspect fraud on CommBank?
For extra control and security over your account, you can put a temporary lock on your debit or credit card in NetBank or the CommBank app. If you suspect fraud contact us immediately. For Corporate Cards, please contact 13 1576 to temporarily block or permanently stop your card account.